Introduction

FTM Solar respects the privacy of our customers and is committed to protecting personal information collected on our website. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to ensure its security.

Information Collection

Personal Information: We collect personal information when you request a consultation, sign up for services, or contact us through our website. This information may include your name, address, email address, phone number, and any other details you provide.

Technical Information: We also collect certain information automatically when you visit our website. This may include your IP address, browser type, and information about your interaction with our website. This data is primarily used for analytics and to improve your user experience.

Use of Information

The information we collect is used in the following ways:

• To provide and manage our services.
• To communicate with you, respond to your inquiries, and send you important service-related notices.
• To improve our website and services by understanding how they are used.
• To market our services to you, unless you have opted out of such communications.

Information Sharing

FTM Solar does not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. This includes using standard encryption and security protocols to prevent unauthorized access to our systems.

Cookies

Our website uses “cookies” to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to turn off all cookies through your browser settings. However, this could affect how you are able to interact with our site as well as other websites.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you would like to exercise these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

FTM Solar reserves the right to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our website and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions regarding this Privacy Policy or your dealings with our website, please contact us at:

info@ftmsolar.co.uk

+44 7533 381698

Effective Date

This policy is effective as of 1 May 2024.